01 · FOUNDATIONS
Neural networks
We were building with neural networks when they were an academic curiosity, not a product category. The maths behind today's AI isn't new to us.
AI
AI that fits
AI that fits
the way you
actually work.
Whether that means AI features inside a platform we already run for you, inside your own website or system, or working across the tools and data you have - we build it, integrate it, and stand behind it.
Not new to this
Thirty years of the work
Thirty years of the work
AI is now built on.
AI has been the shiny new thing for two years. It's been the day job for us for a lot longer than that. Three areas of proven, boring depth that matter:
02 · INTEGRATION
Systems integration
AI is only useful if it can reach your data. We've spent decades gathering diverse information from disconnected systems, and connecting AI to your data is the same job with a new front end.
03 · DELIVERY
Complex projects, shipped
A track record of delivering complex, mission-critical software for organisations that can't afford a project to fail. We approach AI work the same way: carefully, on time, and to a spec.
Four ways to work with us
AI, four ways.
Most conversations start in one of these four places. We often end up doing more than one - but this is a good way to think about where you'd start.
01 · MOST COMMON
In your website
or platform
We build AI features into systems you own
You already have a website, an intranet, or a bespoke system. We design and build AI features into it: search that understands intent, drafting tools, summarisation, triage, personalisation. Same codebase, same brand, same accessibility standards.
Talk to us02
Across the tools
and data you have
We integrate AI with what you already run
Your CRM, your finance system, your ticketing, your document store. We connect AI to your existing tools so it can work with the data you already have - without you having to move everything to a new platform.
Talk to us03
Inside our
platforms
If you already run with us, AI is coming to you
Clients who already run SME Software, Eventerly, CH net, Collaxis or PixCollect get AI features rolled into the platform: membership admin, event copy, enquiry triage, donor and member communications. Nothing to procure separately.
See our platforms04 · FULL SERVICE
The full
package
Bots, insights, data, oversight, analysis
Chat and voice bots. Data analysis and insights. Integration and pipelines. Human oversight and evaluation. Reporting and governance. When you need someone to take on the whole AI programme, not just deliver a feature.
Talk to us
Defensible by design
AI you can defend
AI you can defend
to a board.
Directors, boards and trustees are asking harder questions than they were a year ago - about data, accessibility, and accountability. We build so that the answers are straightforward.
01 · DATA
Your data stays yours
We don't train models on client data. Ever. Your information passes through AI to produce an answer, and that's where its journey ends - it isn't retained, isn't used to train someone else's model, and isn't shared.
02 · ACCESSIBILITY
Reviewed by Purple Checked
Every AI interface we ship is reviewed by our sister brand Purple Checked against WCAG standards. AI is only useful if everyone who needs it can actually use it.
03 · OVERSIGHT
A human is always in the loop
AI drafts, suggests, and speeds things up. Humans decide, approve, and send. Where the stakes are higher - communications to donors, safeguarding, financial decisions - we design the approval step in, not out.
Who we build for
Organisations where
Organisations where
the stakes are real.
Small, medium and large businesses - especially the ones who care about trust, evidence, and not making a mess. Regulated industries. Professional services. Membership organisations and non-profits with real accountability. If you'd rather have AI done properly than done first, we're probably a good fit.
Not sure which
of the four fits?
Most people aren't when they first get in touch. Tell us what you're trying to do and we'll help you work out where to start.